You can check it by clicking on the My Account link, or by checking the email in the email address you used to place the order.

Refund and Return Policy

We have developed these policies in order to improve our relationship with our customers. These policies are designed to assure you that if any item you purchase from our store is defective or not suitable for you, we will be happy to exchange or return the item for you, subject to the following conditions.

Return Policy

Cancelling an Order

If you have placed an order and decide to cancel before it is shipped, please contact our customer service team or send us an email. Please note that we will not be able to cancel an order after it has been shipped.

What are the circumstances under which I can return/exchange my product?

1. All returned items must be new, unopened, and all seals intact.
2. Returns of used, damaged, or soiled items will not be accepted and will be returned at the customer's expense.
3. The customer is responsible for the return shipping costs incurred for refunds, credits, or exchanges, which will be deducted from the customer's refund.
4. If the item the customer is sending is too expensive, you may consider using a trackable shipping service or purchasing shipping insurance.

Return time: within 30 days of receiving the product.

Return policy

Refund: After receiving the returned product and confirming that it is correct, the refund amount will be returned from the customer's original payment path.

Yes, we will replenish the stock as soon as it is available.

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